We use TherapyNotes for our Electronic Health Records. TherapyNotes uses TherapyPortal for their online patient collaboration.
At this time, the only features available to clients are (re)scheduling appointments and sharing documents that may need to be signed. Payments on accounts cannot be made at this time through the portal; however, we have been informed that feature may be available in the foreseeable future.
We give 48 hour reminder notices to all our client via text and email. Additionally, our clients have access to a client portal, which allows them to change their appointments as needed. However, if you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be charged a nominal fee per the fee agreement. Your insurance will NOT pay for this fee, which means you will be responsible to pay for the missed appointment. Please be sure to make all changes well in advance.